The device also has a number of function specific keys. The polycom vvx 501 business media phone is designed for todays busy managers and knowledge workers. Polycom uc software supports the following devices with skype for business. How to enable wi fi for supported polycom vvx phones 8x8. This article describes the process of updating the polycom hardware. Microsoft qualification may fall behind polycom generally available dates for uc software, hence we request customers to check whether a release has been qualified before deploying new software.
How to recover polycom vvx device from a reboot loop utilizing a dhcp server polycom phones. We have one folder per locationoffice with fw and configuration in the pa. My typical work normally starts with updating the phone to the latest software available in web config, using the polycom hosted server. Advised in bigger environments is to use provisioning server of via lync control panel to upgrade the vvx. Vvx 500, 1500 business media phones and soundstructure. The vvx 500 and 600 support video conferencing with an optional polycom vvx camera accessory that connects to those phones to enable video.
Phone overview overview the polycom vvx 500 series and 600 series phones have a color lcd touch screen interface. Latest polycom uc software for soundpoint ip, soundstation ip, vvx business media, vvx business ip phones, and soundstructure customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release. Polycom vvx 500 201445000010 rev t exisitng firmware. Hi everyone i used to be able to upgrade\downgrade the firmware on all our phones by using the phones built in software upgrade feature. Polycom uc software with skype for business deployment. See your for detailed information if you navigate away from your on how to use your phone, see the userguide for the polycom vvx 500. You can select a psk or an enterprisebased security option to connect your vvx phone to a secured wireless network. Upgrading polycom vvx handsets using a custom server setup. But when enable on the vvx501 you get call can not be completed.
Bookmark file pdf polycom rmx 1500 admin guide working simple remedies explain in plain terms. What is the best way to provide firmware for both models via a distribution server. Checking software versions on vvx 300, 310, 400, 410, 500, 600 was this article helpful. We have emailed you a verification link to to complete your registration. It is an innovative software extension of the polycom realpresence platform that enables universal access to enterprisegrade video collaboration to any business b2b or consumer b2c at the highest quality. Vvx 500srie conferenties met iptelefoons polycom, inc. Polycom uc software for skype for business deployments polycom uc software for vvx business media, vvx business ip phones and soundstructure.
Polycom uc software for skype for business deployments. Polycom vvx 500 customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release. This is a limited release for vvx500 and vvx600 for both ms lync and open sip servers. Customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance. Polycom uc software support center polycom support. Hi, we have now two models from polycom phones vvx 500 and the new vvx 450. It is the ideal, allinone knowledge worker productivity tool, built. Matrix for soundpoint ip and soundstation ip phones software release matrix for polycom vvx, soundstructure, obi edition phones release polycom uc software. Welcome to the polycom vvx500 business media phone. Polycom soundpoint ip 501 with power supply certified refurbished. It is easy to deploy and manage with an enterprisegrade configuration method, so administrators can easily provision and maintain handsets throughout the enterprise. Vvx 500 and vvx 450 firmware deployment poly community. Polycom uc software for vvx business media, vvx business ip phones and.
No, the vvx 300 series does not support video conferencing. All major uc software releases intended for deployment in skype for business formerly lync are qualified by. It is a powerful yet intuitive office phone that can. It is an innovative software extension of the polycom realpresence platform that enables universal access to enterprisegrade video collaboration to any business b2b or consumer b2c at the highest quality, reliability, and security. Soundpoint ip, soundstation ip and polycom vvx sip 3. The polycom vvx 500 phone provides personalized information at a glance, through built in web applications and even a digital photo frame. Connecting and provisioning polycom vvx 500 and 600 series. From here, you can initiate new calls and access your messages, directories, settings and.
The call forward on the vvx 501 in not working but is on the vvx500. The polycom vvx 500 phone is built for todays busy managers and knowledge workers who need a powerful, expandable office phone that keeps up with their multitasking and schedulejuggling. Polycom vvx expansion module administrators guide addendum uc software 4. All major uc software releases intended for deployment in skype for business formerly lync are qualified by microsoft before being posted on this page. Polycom vvx 500 and 600 series business media phones quick tips 5. The polycom vvx 500 must be equipped with the software installed during the ptc testing version 6. View and download polycom polycom vvx 500 instruction manual online. This release improves the functionalities related to the genband environments for polycom phones. How to update polycom device firmware intermedia knowledge. Software release matrix for polycom soundstation ip, soundpoint ip and vvx obi edition phones. Vvx 500 endless reboot loop i have setup and configured over 200 vvx 500 s over the last 18 months for our company.
Polycom vvx 501 supports expansion modules for applications such as personal videoconferencing and wireless networking. Vvx 300 series and 400 series vvx 500 series and 600 series. Customer feedback we are striving to improve our documentation quality and we appreciate your feedback. Ive seen the same top 5 causes of voiceoverip phones not working.
The vvx 500, 501 and 501 are performance media phone that combines advanced ip telephony featuring polycom hd voice, polycom productivity suite, and business applications into a seamless, lifelike experience. Software versions in the polycom vvx 500 and polycom vvx 600 voip desktop telephones when used on the telecom network. When the vvx 500 business media phone encounters an incompatible version of uc software on the provisioning server that does not support the new. Building on the behavior common to mobile phones, the multitouch, gesturebased user interface of the polycom vvx 500 phone makes navigation intuitive. Current ga for vvx 300310, vvx 400410, vvx 500, vvx 600 with vvx camera and vvx expansion module support in 4. Software upgrade i choose polycom hosted server and click on check for udates, i am currently using firmware ver 5. New devices like the vvx500 and spectralink phones have only ever. Polycom uc software supports different wireless network security profiles like personal and enterprise mode for better security. Skype for business themed ui for vvx 500600 models. The home screen is displayed when you press the home key. Latest polycom uc software release polycom support.
Polycom, tips and tricks, vvx handset, custom server setup, how to jul 18, 2016 1. Vvx 500 series and vvx 600 series business media phones key layout the following figure and table show the available phone key functions. I verified they are using the same settings to enable call forward. This desk phone supports twelve line appearances vvx 500 series or sixteen line appearances vvx 600 series and highdefinition hd voice on all audio paths. Expansion module line keys the line keys on vvx phones and expansion modules are numbered sequentially, and the line key numbering on an expansion module depends on how many lines the phone supports. The polycom vvx em 50 expansion module is a console supported on vvx 450 business ip phones and enables you to add additional lines to your phone.
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